We know that shopping online sometimes means a product does not work out—and that is totally fine! We have created a returns process that is simple, fair, and free from fuss.
Here is what you need to know:
Your product must be unused, with all original tags and packaging still in place.
You have 14 calendar days from the day your parcel arrives to request a return.
Just visit our website, check the returns guide, and follow the easy steps to get started.
Once we have received and checked your return, we will sort out your refund or exchange as quickly as we can.
Return postage costs may apply, depending on our current policy and why you are returning the item.
We promise to be quick, fair, and upfront with every request—because your happiness really matters to us.